Can I enrol for a free trial?
Yes, select study packs are available for free trial. If you wish to experience the full product offering, you can unlock all paid content and join a full syllabus live course to attend paid live lectures. You may, for example, sign up for a 15-day free trial for the Ultimate Pack and choose a batch to attend all the paid live classes free for 15 days.
To access the Free Trial, you must have a valid payment method. After the Free Trial Period has expired, the subscription will automatically renew for the next billing cycle. However, this can be disabled.
You can only avail one Free Trial per examination category within any six-month period (for example, you can sign up for a free trial of a JEE Ultimate Pack on 1 April and a NEET Ultimate Pack on 1 April, but not a free trial of a NEET Ultimate Pack (Class 11) and a NEET Ultimate Pack (Class 12) together). Refer to Free Trial Terms and Conditions for more details.
What is the benefit of enrolling for 1-on-1 Academic Buddy service during the free trial period?
You can choose to enrol for 1-on-1 assistance from an Academic Buddy while you are on free trial by filling out the form available on the Amazon Academy. Our Academic Buddy will provide you with an overview of Amazon Academy's features and learning content, assist you in creating a study plan, and respond to any inquiries you may have during the free trial period. Please refer to Amazon Academy Academic Buddy Terms and Conditions.
What are the advantages of subscribing to the Ultimate Pack for NEET?
The Ultimate Pack for NEET gets you access to all the features for NEET on Amazon Academy. In addition to the features listed as part of the Standard Pack (which include chapter tests, AIMT, full and part tests, and practice questions), you get access to full syllabus long-term course for Class 11 or Class 12. You get 270+ live lessons of 90 minutes each (400+ hours of teaching) across Physics, Chemistry and Biology, along with a structured study plan covering each chapter exhaustively for students in Class 11 or Class 12. You will also get daily practice problems, class notes and doubt clearance support. You can clarify your doubts via live chat in theory classes or through dedicated doubt solving classes conducted frequently. If you prefer to self-study for NEET, we recommend subscribing to this pack.
Can I access free sample content for NEET on Amazon Academy without enrolling for free trial?
Yes, you can. We offer free sample content to all the students who sign in to Amazon Academy. You can attempt chapter tests or practice chapter-wise questions to assess the quality of the content. To assess the teaching quality in live lessons, you can attend free subject-wise live short courses across Physics, Chemistry and Biology. Your free access may include:
- Live lessons: Winning edge series covering strategy, preparation tips and live mock test analysis. Short courses covering important topics across Class 11 and Class 12 syllabus.
- Practice: 12 chapter-wise practice modules across Class 11 and Class 12 syllabus.
- Tests: 12 chapter-wise tests, 2+ monthly All India Mock Tests, 10+ Past year papers.
- Daily tips and tricks to help strengthen your concepts and answer exam questions more effectively.
What can I expect if I subscribe to the Standard Pack for NEET?
The Standard Pack for NEET features more than 7,000 high-quality practice questions covering the entire syllabus across Class 11 or Class 12 syllabus. It also includes 100+ chapter-wise tests, 8 part tests, and 3 full tests to aid your preparation. You can keep track of your progress and assess your strengths and weakness through deep analytics. You also get to participate in monthly All India Mock Tests (AIMT) and compare your performance against other fellow aspirants on Amazon Academy.
In case you have already enrolled with a coaching institute, we recommend subscribing to Standard Pack to get extra help to practice, assess, and improve your test performance.
Will there be multiple batches for the full syllabus live course under Ultimate Pack? Can I subscribe to all batches?
Yes, we have multiple batches running for students in classes 11 and 12. Each batch has a different course start date, schedule, teachers and course language. Please refer to the pack details for information on available batches and their schedule.
Can I enrol in all the batches?
No, you cannot enrol in multiple batches. When enrolling for the Ultimate Pack, you need to pick a convenient batch based on your daily schedule. There is a limit on the number of students enrolling for a particular batch. Enrolment in batches is on a first-come-first-served basis. If the number exceeds the batch size, you will be intimated. You will then be required to pick an alternate batch. This is done so that the class strength and attention value is maintained.
What happens if all the batches have already started and I have missed some live classes?
You can still enrol in the ongoing long-term batch and get access to recordings of the classes you have missed. You can cover the missed syllabus by attending free subject-wise short courses conducted regularly for students in Class 11 and Class 12.
In which language is the course conducted in?
The courses are conducted in two languages - English and Hindi. Students can choose their preferences to take the courses. Separate batches are held for the same. However, all the instructional materials like class notes, daily practice problems will be available in English only.
Does Amazon Academy cover all the chapters in NEET syllabus?
Yes, absolutely! Amazon Academy covers the full syllabus of NEET.
How can I clear my doubts using Amazon Academy?
You can clarify your doubts from the primary teacher conducting live lesson via live chat during dedicated doubt resolution classes held regularly. You can also ask questions on the 'My doubts' tab to get a detailed answer from the secondary teachers (assisting the primary teacher in doubt resolution). For students who subscribe to the Ultimate Pack, we frequently schedule doubt solving classes for each subject. The doubt solving sessions will specifically be focusing on doubt clarification for concepts taught in that week.
What are the credentials of faculties at Amazon Academy?
All faculty provided by Amazon Academy have extensive experience in teaching NEET aspirants. All the faculty undergo a stringent selection process before being chosen to conduct live classes, be it for short or full syllabus courses.
Amazon Academy is now offering selected packs with live classes conducted by teachers from Sri Chaitanya Institute. Sri Chaitanya Institute has a reputation of helping lakhs of students qualify for NEET over the decades (36,547 students qualified in NEET’20).
Are there any differences between courses conducted by the Amazon faculty and by Sri Chaitanya faculty?
All courses offered by Amazon Academy are designed by expert faculty to help you prepare for NEET. When you purchase a paid subscription, you get access to All India Mock Tests, monthly tests, thousands of practice questions, self-assessment tests and deep analytics. Amazon has collaborated with Sri Chaitanya Institute to offer students an option to prepare for NEET through live classes by Sri Chaitanya faculty (currently available only for selected packs and language(s)). Live classes for all other packs are conducted by the Amazon Academy faculty. You can refer to the pack details to find out more about the language options and faculty details.
How many mock tests are conducted during the program?
Amazon Academy has regular monthly tests to help you evaluate the progress of your preparation. The exact dates of tests will be shared once the course begins.
How do I subscribe to Standard Pack or Ultimate Pack?
After selecting your target exam year (2022, 2023 or 2024), you can tap on the “Enrol” button and choose from the various subscription plans available under Standard Pack or Ultimate Pack. While enrolling for the Ultimate Pack, you should choose a specific full course syllabus batch you would like to enrol in. Details like the teaching faculty's profile, class schedule, course start date, and language are available under each batch detail page, accessible from the Ultimate Pack card on the pricing page.
What happens when my subscription expires? How long can I renew my subscription?
Once your subscription expires, you will lose access to all the paid content. However, you will continue to have access to the free content available on Amazon Academy. To gain back access to the paid content, you can renew your subscription.
I am already enrolled in Class 11 course for which the subscription ends between March and June 2022? Why should I enroll in the Class 12 course separately?
Classes 11 and 12 have separate full courses. Subscribers to the Class 11 course get only the Class 11 syllabus. You need to enroll in the Class 12 course separately and select the Class 12 batch during your enrolment. The full course fee can be paid in two installments or through a monthly subscription. If you pay in two installments, you would pay half of the course fee for the first 4-months and the remaining amount later to access the course for the full year. For example, the first 4-month subscription duration for Class 12 courses for Target Year 2023 will begin on 15-April-2022 and end on 15-August-2022. If you renew in August 2022, you will retain access to the course until the time of your NEET examination in 2023.
Why should you enroll early in Class 12 courses?
You get a head-start in Class 12 to prepare for NEET. We will start the batch with a revision of Class 11 syllabus during March 2022. The classes for Class 12 syllabus for the early batches will start on 28-March 2022. This way, you will start with a good foundation, and be able to finish the syllabus of Class 12 well before NEET 2023, and have sufficient time for revision of the whole NEET syllabus closer to your exams in 2023.
When will the syllabus in Class 12 start?
The syllabus of Class 12 will start from 28th March, 2022. Additionally, you will be able to attend the revision sessions on the critical topics of Class 11 and strategy classes by top faculty until 27th March 2022.
I am already enrolled in Class 11 Ultimate Pack Course. Will I be able to access the recordings and course content of Class 11 in the next year if I enroll in Class 12 course now?
Yes. You will continue to have access the entire content and class recordings of Class 11 after enrolling in the Class 12 courses.
What if I do not purchase the Class 12 course? Do I still continue to have access to my Class 11 course content?
Yes. You will still have access to your Class 11 recorded classes, tests and practice content until the end of your active subscription for the Class 11 course. If you do not purchase the Class 12 course, you will not be able to benefit from the live classes that we conduct for Class 12 syllabus from 28 March 2022 onwards.
How long can I renew my subscription?
It is only possible to renew your subscription up to the end of the target exam year. Thus, if you enroll in a 4-month Ultimate Pack-class 12 in June 2022 in order to prepare for the 2023 NEET exam, you can renew the subscription in September 2022, for the subscription to remain active until June 2023. After that, renewal of the same pack is not permitted.
What is the refund policy?
You can cancel your Amazon Academy subscription for select eligible plans within seven days of purchase. After seven days, you won't be able to get a refund for any purchase made on Amazon Academy. If you wish to get a refund within seven days of purchase, please click on the customer support link to e-mail or call our customer support team. For more details, refer to our Cancellation Policy and Refund Policy.
How can I contact Amazon Academy Support?
For customer support, please contact Customer Service by tapping on the customer support link available in the Amazon Academy app or the Amazon Academy webpage or by using this link.
